Frequently Asked Questions
Everything you need to know about our cozy knitwear collections.
What materials are used in your knitwear?
We prioritize premium natural fibers, including ethically sourced merino wool, soft cashmere blends, and organic cotton to ensure both comfort and durability.
How should I care for my knitwear items?
To maintain the shape and softness of your garments, we recommend hand washing in cold water with a gentle wool detergent and laying them flat to dry.
Do you offer international shipping?
Yes, we ship our knitwear worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We accept returns within 30 days of delivery, provided the items are unworn, unwashed, and in their original packaging with tags attached.
How can I find the right size?
Please refer to our detailed Size Guide located on each product page. Our knitwear often features a relaxed fit; if you are between sizes, we recommend sizing down.
Are your products ethically manufactured?
Sustainability is at our core. We partner with small-scale manufacturers who ensure fair wages and safe working conditions for all artisans.